Privacy Policy

Last updated: August 28, 2026

Who We Are

This website is operated by The Tonkin Group ("we," "us," "our"), located at thetonkingroup.co. This policy explains what information we collect when you visit our site, why we collect it, and how it's used.

Information We Collect

We collect information in the following ways:

  • When you schedule a consultation. We use HubSpot's scheduling tool to book conversations. Information you provide there (name, email, and any details you share) is collected and stored in our HubSpot CRM.
  • When you fill out a form on our site. Any contact or newsletter signup forms on this site (including our resource pages) submit information directly to our HubSpot CRM.
  • When you browse our site. We use Google Analytics (via Google Site Kit) to understand how visitors use our site — pages viewed, time on site, and general location (city/region level, not precise location). We also use HubSpot's tracking script for similar analytics and to understand how visitors interact with our content.
  • When you leave a comment. If commenting is enabled on a page or post, we collect the information shown in the comment form, along with your IP address and browser user agent string to help with spam detection.

Cookies

Our site uses cookies from the following sources:

  • Google Analytics — to understand site traffic and usage patterns.
  • HubSpot — to track form submissions, page visits, and support our CRM and marketing tools.
  • WordPress — standard cookies used if you log in to comment or if you're a site administrator.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of this site function.

Embedded Content

Some pages on this site include embedded video content from Vimeo. If you play an embedded video, Vimeo may collect data about that interaction according to its own privacy policy. We do not control what Vimeo collects — you can review Vimeo's privacy policy here.

Third-Party Services We Use

In addition to the tools mentioned above, we use the following services to run our business, which may process information on our behalf:

  • HubSpot — CRM, email marketing, form submissions, and meeting scheduling
  • Google (Site Kit / Analytics) — website analytics
  • Vimeo — video hosting for embedded content

Each of these providers has its own privacy policy governing how they handle data. We do not sell your personal information to third parties.

How Long We Retain Data

Information submitted through our scheduling tool or contact forms is retained in our CRM for as long as reasonably necessary to manage our relationship with you, respond to your inquiry, or as required by law. If you leave a comment on the site, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

Your Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request that we correct or delete your personal data
  • Opt out of marketing communications at any time

To make any of these requests, contact us using the information below.

Where Your Data Is Sent

Data collected through this site may be processed and stored by our third-party providers (HubSpot, Google, Vimeo), which may store data on servers located outside your country of residence.

Contact Us

If you have questions about this privacy policy or how your data is handled, you can reach us through our Contact page.

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